Each client (customer) has a dedicated database and the Client-ID is how we separate one client's data from another client's data.
The Client-ID is the first part of your IRBManager URL. For example, if you access IRBManager at https://greathospital.my.irbmanager.com then your Client-ID is "greathospital".
The Client-ID is pre-populated on the web page, but you'll need it to access support and to call APIs or use the Reporting Server.
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